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FAQ's

Frequently Asked Question

Find answers to common queries about XL Energy Corp and our sustainable energy solutions. Explore our FAQ section to discover valuable information and make informed decisions for your energy needs

An electric supplier or gas supplier is the company that simply generates your electric or gas supply while your utility continues to deliver it.

By lowering your generation or supply rate, you can save hundred dollars a year or more depending upon your monthly or annual usage. Shop for electricity now.

Yes, all suppliers have to be licensed in each state in which they provide electric or gas supply.

Deregulation offers electric and gas customers in several states the option to choose a competitive company to generate their electric or gas supply. When switching suppliers, consumers can benefit from cost savings, excellent customer service and still receive the same reliable service from the utility for any service needs.

Deregulation began in the 1990’s with multiple states passing legislation in the late 90’s that opened up the energy industry to competition by requiring that the utilities sell off their generation assets and buy electricity or gas on the wholesale market along with new competitive suppliers. Over the last decade, competition has flourished, utility rate caps have expired and consumers are experiencing great savings on their energy bills.

Utilities make their profits on the delivery of your energy but not the supply so they encourage you to take advantage of lower electric or gas supply rates.

They will simply generate your power supply
while the utility continues to deliver it, maintain your lines, billing, etc.

There are three components to your utility bill including supply (or generation), delivery and transmission. By switching suppliers, you will be able to affect the charges for the supply portion of your bill.

Supply or Generation: The cost to produce the energy you consume. Transmission: The cost to move the energy supply from the place of production to the utility’s distribution system. Distribution: The delivery of electricity or gas to your home or business.

No, you will still receive the same bill from the utility you currently use unless otherwise noted when selecting a plan. The only changes to your bill will be the Supplier and the supply rate listed.

This is the price that the utility charges to generate your electricity or gas supply. This is the price located above the comparison chart when comparing plans from competitive suppliers on Make the Switch USA so you can estimate your potential savings.

It can take 1-2 billing cycles to reflect your new supplier and rate on your bill. Once you enroll, it can take a few business days for your new supplier to process and verify your account with the utility. After that, you will officially be switched following your next meter reading.

A fixed rate is a rate that you can lock into for a specific length of time, generally 6, 12 or even 24 months. Business customers can get fixed rate contracts for up to 60 months depending upon the supplier.

No. Your new supplier will notify your utility that you have switched. If you are already with a competitive supplier other than the utility and are switching again, you can simply switch to the new supplier and the utility will notify your previous supplier that you have transferred companies. If you believe your previous supplier may have a cancellation fee, you may want to contact them prior to switching again.

You still call your utility company for any service needs, outages or emergencies.

No. The switch from one supplier to another is seamless and there is no interruption in service.

No. Your utility company will immediately resume as your default electric or gas supplier.

Yes, you will receive an e-mail confirmation of your enrollment outlining the supplier you have selected, the details of your electric or gas plan and the customer service information for your new supplier.

You will see your new supplier and lower rate listed on your bill in 1-2 billing cycles.

No. Competitive suppliers have one flat rate throughout the day and night so depending upon your on-peak and off-peak usage, it may or may not make sense to switch suppliers.

Yes, you can switch suppliers in an effort to save money on your bill. Any budget plan you have in place with the utility will remain uninterrupted.

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Customer

Testimonials

Our customer’s feedback and experience are the most important part of what we do and are what motivate us to strive forward.

Sarah Smith
Sarah Smith
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Thanks to their tailored solutions, we have reduced our energy costs and carbon footprint, positioning us as a leader in sustainability in our industry."
Mark Lee
Mark Lee
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Their team took the time to understand our unique energy needs and delivered a comprehensive solution that exceeded our expectations.
Lisa Roberts
Lisa Roberts
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From energy audits to implementing renewable energy systems, their solutions have helped us achieve both cost savings and environmental sustainability.
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